I was curious to see how a show day differed from a non-show day, so I asked. Patrons frequently stop by to ask questions. On non-show days (typically Sunday through Thursday), the team is busy answering questions regarding upcoming events, acting as a Players Club desk, and selling tickets. During those hours, employees are busy with a variety of things. The Global Event Center Box Office, located in our Rome Gaming Plaza, is open daily from 8:00 a.m. I recently had the pleasure of speaking with Jessica Huerta, Box Office manager, and she gave me a sneak peek into what it’s like to be a Box Office employee. Yes, they sell tickets, but they also do an array of tasks that allow our patrons to have the best possible experience during their visit.
The Box Office: While it may be the smallest room in the world’s largest casino, it plays a key role in our everyday routine.
