You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. We reserve all rights for final explanation. Additionally, a modified return policy applies to some products and on a case by case basis. Most items can be returned within 10/15/30 days of delivery however, some items are not eligible for return (Ex: final sale items, liquidation sales items). We have a 10/15/30 days return policy (most of the products have 30 days return policy but some of our suppliers only offer 10/15 days return window), which means you have 10/15/30 days after receiving your item to request a return. In some cases, we might be able to contact the carrier to route the shipment to the warehouse handling returns, customers will be responsible for the carrier return cost and restocking fee (10%-25%) depending on the products). Please contact us for a return shipping instruction, no refund for refused delivery (unauthorized returns will not be accepted and be destroyed). * No cancellation after the product is shipped.
